Course Objective

Learn the concepts and features of the OpenSpace Agility framework in a way that will allow you to assess the OSA approach and begin using it to achieve rapid and lasting change in your organisation.

Course Overview

This is a course on creating rapid and lasting change across multiple teams using the OpenSpace Agility approach as described in THE OPENSPACE AGILITY HANDBOOK. Each student receives a copy of this handbook. The class includes ten experiential exercises, books from the instructor, and 30 days of email support by the instructor after the class.

OSA Book

Certification

By attending and successfully completing an OSA Workshop you will earn an OSA certificate of completion.

Who Should Attend

Facilitators, consultants and coaches who assist with process and culture change in organisations as well as executives and business leaders, managers of departments, team coaches, and organisational development professionals will benefit most from this workshop.

You do not need to be implementing “Agile software development” to benefit from this workshop.

On the contrary: the OpenSpace Agility template with before/after OpenSpace events is applicable in ANY organization considering ANY kind of process or culture-change initiative or process.

Course Agenda


Overview of Organisations and Social Systems

OSA is based on sociological concepts and uses a social science approach to incite and process change. Most organisations have a substantial amount of energy dormant under the surface. The OpenSpace Agility process makes it possible to engage this energy into productive work:

  • Culture as a Game: Purpose, Norms, Feedback, Opt-in Participation
  • Self-organization and High Performance: Same thing
  • Experiential Exercise: Culture as a game

OpenSpace Agility Theory

This section of the course explores the foundation of OpenSpace Agility, which is based on game mechanics and cultural anthropology.

  • Mandated Agile Practices: The Problems
  • Opting-out: Disengagement and Resentment
  • Mandated Agile Practices: The Solutions
  • Mandating an Agile direction vs. mandating Agile practices
  • Mandates and Disengagement
  • Invitations and Self-Organising
  • Learning and Stability in Agile Adoptions: The Issues
  • Exercise

OpenSpace Agility Components

OpenSpace Agility is a complete system for implementing a process change (such as Agile) in your organization. This section explains the elements of OSA:

  • Executive Summary of the OpenSpace Agility Technique
  • Open Space, Invitation, and Opt-In Participation
  • The Open Space Meeting Format
  • Passage Rites
  • Liminality and Learning
  • Communitas
  • Game Mechanics
  • Leadership Storytelling
  • Exercise

Open Space and High Performance

Self-management can release tremendous amounts of readily available energy into productive work. Open Space is a self-managed meeting format that sets the stage for the process change, which the people themselves will implement. Self-management is self-organisation. Self-organisation leads to HIGH PERFORMANCE. This section explains these concepts and sets the stage for a rapid and lasting implementation:

  • Overview and Design of the Open Space meeting format
  • The purpose of Open Space
  • The one law and five principles of Open Space
  • After the meeting: Open Space proceedings and leadership action
  • Exercise

Results: Exploring the OpenSpace Agility Case Studies

OpenSpace Agility is one way to introduce process change. There are many ways to stumble when introducing process change into your organisation. Following the steps, knowing what to watch for, and making adjustments is essential. These case studies show what can happen during OSA implementation and provide a narrative context for understanding the dynamics of the OSA technique.

Examples:

  • Organization A: Developer and Vendor of Online Casino games (125++ people)
  • Organization B: Specialty Retailer Online (100++ people)
  • Organization C: Entertainment Industry Non-Profit (70++ people)
  • Organization D: Insurance company (150++ people)
  • Organization E: Division of a financial software and services company (90++ people)
  • Organization F: Software company (75++ people)

Summary of Lessons Learned From Experience

This segment of the course summarises the lessons learned from experience while implementing OpenSpace Agility across a wide range of organisations.

  • What must happen for the implementation to be successful
  • What to Avoid
  • Things to Expect

The OpenSpace Agility Agile Toolkit

The toolkit provides everything needed to bring the dynamics of a rapid and lasting process change. There is substantial work involved in preparing, implementing and inspecting/adjusting the OSA technique. The entire process is best divided into 3 segments: pre-execution, execution, and post-execution.

A major activity throughout the process is the continuous education of executive leadership. The consultant or coach must attend to leaders throughout the process to be successful with the OSA process.

As a consultant or an executive, you will exit this class with tools that provide you with guidance and structure as you move through the process as an OSA Sponsor or Facilitator/Coach.

NOTE: These tools are made available only during the class and are not included in the OpenSpace Agility Handbook.

Pre-Implementation Tools

Tool #1: The OPENSPACE AGILITY HANDBOOK

Tool #2: Understanding the Client’s Situation: New Adoption or a Troubled Adoption?

Tool #3: Strategy and Talking Points (Part 1) for first discussion with leaders

Tool #4: Strategy and Talking Points (Part 2)

Implementation Tools

Tool #5: Executive Commitment and Sign-Off Document

Tool #6: Email and signalling scripts for the Executive body (guidance and candidate scripts for each stage of the process)

Tool #7: Executive Script for Sponsoring and Opening the Open Space events

Tool #8: Guidance and steps for processing Open Space proceedings

Tool #9: Measurement Tools: Engagement Scorecard, Happiness Survey (aka Safety Score™) and more

Tool #10: Talking Points and suggested script for communication with employees from consultants and coaches

Implementing OpenSpace Agility: Getting Higher Performance

This segment walks though the steps to necessary implement a process change in your organisation using the OpenSpace Agility technique:

  • Executive Summary
  • Using the Assessment Tools
  • Coaching Executives and Sponsors
  • Preparing for Open Agile Adoption
  • Executing an Open Agile Adoption
  • Inspecting and Adjusting
  • Exercise

Implementing OpenSpace Agility: Maintaining High Performance

A successful OpenSpace Agility process continues after the consultant leaves. This continuation is manifested as the installation of two cultural holidays on the organisation’s annual calendar. This section of the course explains the advantages, concepts and practical steps to get this done.

  • The Culture and the Calendar
  • Installing the Twice-a-Year Meeting
  • Exercise

Using OpenSpace Agility Inside a Troubled Agile Adoption

Many Agile adoptions are troubled because they were implemented as well-intentioned, yet misguided, “mandates of process change”. In this part of the class, you will learn how to use the OpenSpace Agility technique to help bring health and wellness into your organisation, by raising levels of employee engagement.

  • The Assessment
  • The Issues
  • How it works
  • Exercise

Live Simulation: Open Space

As an executive or a consultant, you must understand the basics of the Open Space meeting format and process. Open Space is a process, and the meeting is a major element. In this part of the class, you will gain a deeper understanding of the concepts and facilities of Open Space.

  • Theme and Invitation
  • Working with Leadership
  • Executing the Opening Open Space
  • The Middle Period
  • Executing the Closing Open Space
  • Proceedings

Summary and Class Retrospective

This is the end of the class: a time to reflect on the experience, offer feedback on the course, and prepare for what’s next in your organisation.

  • What are you leaving with?
  • What worked?
  • What can be improved?
  • 30 days of support by email for each student
  • More resources and tools

NOTE: Everyone who attends this course will receive a certificate of completion which attests to the fact the student has successfully participated in the workshop. This course is a prerequisite that qualifies the student to attend more in-depth training in OpenSpace Agility and become certified as an OSA practitioner.


Course Leader: Stuart Turner

Hi, I’m Stuart Turner and I provide consulting, coaching and training to individuals, teams and organisations wanting to learn and improve. I’ve been authoring and nurturing software for 25 years on products for low-latency financial investment trading, financial modelling, operational risk and 3D computer aided modelling.

I’ve worked with and within startups, Global 100 companies and a variety of organisations between those extremes. I’ve also been an independent consultant and developer, running two small companies in the UK before moving to Singapore in 2011.

I’m a proponent of XP practices and have been since I encountered Kent Beck’s book on them in 2002. More than a decade later, and with the experience of working in and helping transform many teams and organisations, I continue to learn how to learn and to help others learn how to achieve their own goals.

I’ve been interested in understanding how people, teams and organisations work and how they fit in with the rest of society for as long as I can remember. My journey to discover deeper and more fulfilling answers continues. I’m a continual learner and experimenter. One of the things I like about being a Scrum Alliance Certified Trainer is the freedom to improve my courses based on student feedback as well as sharing of experiences with other trainers.

View my Scrum Alliance profile
View my LinkedIn profile


Venue

Online Video Call

Registration Fees

The registration fee is $535 SGD, including GST @ 7%


Under the PIC Scheme businesses can enjoy 400% tax deductions/allowances and/or 60% cash payout



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