Course Objective

Learn the concepts and facilities of the OpenSpace Agility framework such that the student can assess the approach and begin using it to achieve rapid & lasting change in their organization.

Course Overview

This is a course on creating rapid and lasting change across multiple teams using the OpenSpace Agility technique as described in THE OPENSPACE AGILITY HANDBOOK. Each student receives a copy of the handbook. The class includes ten experiential exercises, books from the instructor, and 30 days of support by email after the class.

OSA Book

Certification

By attending and successfully completing an OSA Workshop you earn the OSA certificate of completion. Learn more about the certificate here.

Who Should Attend

Facilitators, consultants and coaches who assist with process and culture change in organizations will get the most from this workshop.

You do not need to be implementing “Agile software development” to get the most from this class.

On the contrary: The OpenSpace Agility template with before/after Open Space events is applicable in ANY organization considering ANY kind of process or culture-change initiative.

The following kinds of students gain the most from attendance:

Executives and business leaders Managers of departments and teams Coaches, consultants and facilitators Organizational Development Professionals

Course Agenda


Overview of Organizations and Social Systems

OSA is based on social science and is a sociological approach to process change. Rather than being based on practices, OSA is based on sociological concepts. Most organizations have a substantial amount of energy just under the surface which is available for engagement in the work. The OpenSpace Agility process makes this energy available.

  • Culture as a Game: Purpose, Norms, Feedback, Opt-in Participation
  • Self-organization and High Performance: Same thing
  • Experiential Exercise: Culture as a game

OpenSpace Agility Theory

OpenSpace Agility has foundations based in game mechanics and cultural anthropology. This section of the course explains this solid foundation.

  • Mandated Agile Practices: The Problems
  • Opting-out: Disengagement & Resentment
  • Mandated Agile Practices: The Solutions
  • Mandating an Agile direction vs mandating Agile practices
  • Mandates & Disengagement
  • Invitations and Self Organizing
  • Learning and Stability in Agile Adoptions: The Issues
  • Exercise

OpenSpace Agility Components

OpenSpace Agility is a complete system for implementing a process change (such as Agile) in your organization. It contains several elements which as explained in detail in this section of the course.

  • Executive Summary of the OpenSpace Agility Technique
  • Open Space, Invitation, and Opt-In Participation
  • The Open Space Meeting Format
  • Passage Rites
  • Liminality & Learning
  • Communitas
  • Game Mechanics
  • Leadership Storytelling
  • Exercise

Open Space and High Performance

Self-management can release tremendous amounts of readily available energy into the work. Open Space is a self-managed meeting format that sets the stage for the process change which the people themselves will implement. Self-management is self-organization. Self-organization leads to HIGH PERFORMANCE. This section explains these concepts and sets the stage for a rapid and lasting implementation.

  • Overview and Design of the Open Space meeting format
  • The purpose of Open Space
  • The one law and five principles of Open Space
  • After the meeting: Open Space proceedings & leadership action
  • Exercise

Results: Exploring the OpenSpace Agility Case Studies

There are many ways to stumble when introducing process change into your organization. OpenSpace Agility is one way to introduce process change. Following the steps, knowing what to watch for, and making adjustments is essential. These case studies show what can happen and provide a narrative context for understanding the dynamics of the OpenSpace Agility technique.

Sample of What to Expect:

  • Organization A: Developer and Vendor of Online Casino games (125++ people)
  • Organization B: Specialty Retailer Online (100++ people)
  • Organization C: Entertainment Industry Non-Profit (70++ people)
  • Organization D: Insurance company (150++ people)
  • Organization E: Division of a financial software and services company (90++ people)
  • Organization F: Software company (75++ people)

Summary of Lessons Learned From Experience

This segment of the course summarizes the lessons learned from experience implementing OpenSpace Agility across a wide range of organizations.

  • What must be happen each and every time, to be successful
  • What to Avoid
  • Things to Expect

The OpenSpace Agility Agile Toolkit

The toolkit provides everything needed to bring the dynamics of a rapid & lasting process change. There is substantial work in preparation, implementation and inspection/adjustment. The entire process is best divided into 3 segments: pre-execution, execution, and post-execution.

A major activity throughout the process is the ongoing education of executive leadership. The consultant or coach must attend to leaders throughout the process to be successful with the OSA process.

As a consultant or an executive, you exit this class with tools that provide you with guidance and structure as you move through the process as a Sponsor or Facilitator/Coach. Everything you need is here.

NOTE: These tools are available in the class only and do not appear in the OpenSpace Agility Handbook

Pre-Implementation Tools

Tool #1: The OPENSPACE AGILITY HANDBOOK

Tool #2: Understanding the Client’s Situation: New adoption, or Troubled Adoption?

Tool #3: Strategy & Talking Points Part 1 for 1st discussion with leaders

Tool #4: Strategy & Talking Points Part 2

Implementation Tools

Tool #5: Executive Commitment and Sign Off Document

Tool #6: Email and signaling scripts for the Executive (guidance and candidate scripts for each stage of the process)

Tool #7: Executive Script for Sponsoring and Opening the Open Space events

Tool #8: Guidance and steps for processing Open Space proceedings

Tool #9: Measurement Tools: Engagement Scorecard, Happiness Survey (aka Safety Score™), more

Tool #10: Talking Points and suggested script for communication to employees from consultants and coaches

Implementing OpenSpaceAgility: Getting Higher Performance

This segment walks though all of the steps to implement a process changes in your organization using the OpenSpace Agility technique

  • Executive Summary
  • Using the Assessment Tools
  • Coaching Executives and Sponsors
  • Preparing for Open Agile Adoption
  • Executing an Open Agile Adoption
  • Inspecting & Adjusting
  • Exercise

Implementing OpenSpace Agility : Maintaining High Performance

A successful OpenSpace Agility process continues after the consultant leaves. This continuation is manifested as the installation of 2 cultural holidays on the organization’s annual calendar. This section of the course explains the advantages, concepts and practical steps in getting this done.

  • The Culture and the Calendar
  • Installing the Twice-a-Year Meeting
  • Exercise

Using OpenSpace Agility Inside an Troubled Agile Adoption

Many Agile adoptions are troubled because they were implemented as well-intentioned yet misguided “mandates of process change”. In this part of the class you will learn how to use the OpenSpace Agility technique to help bring health and wellness into the picture, by raising levels of engagement.

  • The Assessment
  • The Issues
  • How it works
  • Exercise

Live Simulation: Open Space

As an executive or consultant, you must understand the basics of the Open Space meeting format and process. Open Space is a process, and the meeting is a major element. In this part of the class you gain a deeper understanding of the concepts and facilities of Open Space.

  • Theme and Invitation
  • Working with Leadership
  • Executing the Opening Open Space
  • The Middle
  • Executing the Closing Open Space
  • Proceedings

Summary and Class Retrospective

This is the end of the class: a time to reflect on the experience, offer feedback on the course, and prepare for what’s next in your organization.

  • What are you leaving with?
  • What worked
  • What can be improved
  • 30 days of support by email for each student
  • Sources of more resources and tools

NOTE: Everyone who attends this course receives a certificate of completion which attests to the fact the student has successfully participated in the workshop. This course is a prerequisite that qualifies the student to attend more in-depth training in OpenSpace Agility and become certified as a practitioner.


Course Leader: Daniel Mezick

DANIEL MEZICK is an author, executive and Agile coach, and a keynote speaker. He is the formulator of OpenSpace Agility.

He is the author of THE CULTURE GAME, a book describing sixteen patterns of group behavior that help make any team smarter. The book is based on five years of experience coaching 119 Agile teams across 25 different organizations.

Daniel’s client list includes CapitalOne, INTUIT, THE HARTFORD, CIGNA, SIEMENS Healthcare, Harvard University, and many smaller enterprises.

Daniel is based in Guilford, CT.

Learn more and contact Daniel at www.DanielMezick.com.



Course Leader: Stuart Turner

Hi, I’m Stuart Turner and I provide consulting, coaching and training to individuals, teams and organisations wanting to learn and improve. I’ve been authoring and nurturing software for 25 years on products for low-latency financial investment trading, financial modelling, operational risk and 3D computer aided modelling.

I’ve worked with and within startups, Global 100 companies and a variety of organisations between those extremes. I’ve also been an independent consultant and developer, running two small companies in the UK before moving to Singapore in 2011.

I’m a proponent of XP practices and have been since I encountered Kent Beck’s book on them in 2002. More than a decade later, and with the experience of working in and helping transform many teams and organisations, I continue to learn how to learn and to help others learn how to achieve their own goals.

I’ve been interested in understanding how people, teams and organisations work and how they fit in with the rest of society for as long as I can remember. My journey to discover deeper and more fulfilling answers continues. I’m a continual learner and experimenter. One of the things I like about being a Scrum Alliance Certified Trainer is the freedom to improve my courses based on student feedback as well as sharing of experiences with other trainers.

View my Scrum Alliance profile
View my LinkedIn profile


Venue

Hotel Jen, Tanglin
1A Cuscaden Road
Singapore 249716

Directions to Hotel Jen

Registration Fees

The registration fee is $1,070 SGD, including GST @ 7%


Under the PIC Scheme businesses can enjoy 400% tax deductions/allowances and/or 60% cash payout



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